Senior Business Analyst - AI & Knowledge Design
Core
Leads end-to-end discovery and redesign of organizational work, turning real-world processes and specialist knowledge into AI-ready designs for agents and humans.
Role type
Senior Business Analyst (AI & Knowledge Design)
Builds
AI-ready business models, human-agent operating models, and agent specifications
Domain
Digital transformation, AI, Knowledge Management
Deliverable
production ML models
Required skills
Business analysis, Service design, Business architecture, Process modeling, Knowledge graph design, Human-agent interaction design, Stakeholder management, Workshop facilitation, Requirements specification, Value measurement
Preferred skills
Ontologies, Taxonomies, Knowledge graphs, Human-AI interaction, Agent design, Business case development
Technologies
Knowledge graphs, Ontologies, Taxonomies
Responsibilities
Lead discovery through workshops, interviews and observation to uncover how work really happens. Redesign processes around outcomes rather than legacy tasks. Model the domain and knowledge by defining concepts, relationships, rules, and decision criteria. Design the human-agent operating model, allocating responsibilities and handovers. Specify each agent's scope, knowledge needs, and actions. Define success measures and prioritize opportunities by value.
Seniority
Senior, hands-on IC