Business Analyst
Core
Identify, design, and implement process improvements, workflow automation, and AI-enabled solutions to enable greater productivity and consistency across the firm.
Role type
Business Analyst (Process & Automation)
Builds
Workflow automation, AI-enabled workflows, and process improvements for professional services
Domain
Professional services (Accounting and Financial Advisory)
Required skills
Stakeholder engagement and discovery, Process analysis and documentation, Requirements definition, Solution design support, Testing coordination, Continuous improvement
Preferred skills
Professional services domain experience, Workflow automation/RPA/low-code, AI tools exposure
Technologies
Microsoft Copilot, GenAI, RPA, low-code platforms, BPMN
Responsibilities
Facilitate discovery workshops and interviews, Document end-to-end processes (As-Is/To-Be), Identify automation and AI opportunities, Define requirements and acceptance criteria, Support solution design and delivery planning, Track benefits and outcomes
Seniority
Mid-Senior, hands-on IC
