Platform Products and Client Experience, Charles River Development, Vice President
Core
Lead a portfolio of platform products to improve client experience, software delivery, and operational efficiency for the Charles River Investment Management Solution.
Role type
Senior VP of Technical Product Management
Builds
Client-facing platform products, enablement capabilities, and operational efficiency workflows
Domain
Financial services / Investment management / SaaS platforms
Required skills
Product strategy and roadmap management, Team leadership and coaching, Agile delivery model operation, Cloud-native technology management, AI-assisted support integration, Operational excellence and automation
Preferred skills
DevOps and CI/CD expertise, Infrastructure-as-code tools, Azure tenant management, SQL for telemetry and reporting, Client portal experience
Technologies
Azure DevOps, GitHub, Terraform, Jenkins, Git, Ansible, SQL
Responsibilities
Own product vision and multi-year strategy, Translate requirements into standardized platform capabilities, Manage and develop product/engineering teams, Define client-facing enablement products, Establish product measures and KPIs, Advance AI-assisted client support experiences
Seniority
Executive (VP), hands-on leadership