CDD - Conseiller Service Client - Middle Office FLUX SEPA
Core
Process payment operations (SEPA transfers and direct debits), account for them, and resolve anomalies for clients.
Role type
Middle Office payment operations specialist
Builds
Payment processing and reconciliation workflows for banking clients
Domain
Banking / Payments
Required skills
SEPA payment processing, direct debit management, account reconciliation, payment anomaly resolution, multi-channel client communication, regulatory compliance adherence
Preferred skills
Banking or insurance sector experience, knowledge of professional market
Technologies
Banking core systems, payment processing software
Responsibilities
Process SEPA transfers and direct debits, manage fund availability requests, handle payment returns and cancellations, research and resolve payment anomalies, support multi-channel client inquiries
Seniority
Junior to Mid-level, 1+ years experience