Conseiller accueil H/F
Core
Frontline client reception and guidance at a bank branch, ensuring quality service and handling daily operational requests.
Role type
Frontline client receptionist
Builds
Client service experience and operational support for bank customers
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Client relationship management, commercial skills, digital tools proficiency, team collaboration
Responsibilities
Welcome clients and ensure a quality experience, handle daily operational requests and guide customers through processes, identify client needs and connect them with appropriate internal contacts