KYC Centre of Excellence (CoE) Team Lead
Core
Lead end-to-end operational delivery of KYC activities (CDD and EDD) within the KYC Centre of Excellence, ensuring regulatory compliance, risk management, and operational excellence for Northern Trust's clients.
Role type
Senior IC Team Lead, KYC Operations
Builds
Operational delivery of KYC processes and controls
Domain
Financial Services / Anti-Money Laundering (AML) / Know Your Customer (KYC)
Required skills
AML/KYC regulations knowledge, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), workflow allocation, capacity planning, risk management, root cause analysis, team leadership, performance management, stakeholder management
Preferred skills
Experience in Financial Crime roles, process enhancement, technology implementation, continuous improvement culture
Technologies
Workflow tools, QA systems, regulatory reporting tools
Responsibilities
Lead and oversee day-to-day KYC operations; Manage workflow allocation and capacity planning; Act as escalation point for complex cases; Identify and manage operational AML/KYC risks; Drive root cause analysis and process improvements; Recruit, develop, and lead a team of KYC professionals; Provide operational updates and insights to senior management
Seniority
Senior, hands-on IC with people management