Claims Oversight Manager
Core
Oversee claims performance across a portfolio of managing agents to ensure alignment with Lloyd's Claims Principles and drive market performance.
Role type
Senior IC claims oversight manager
Builds
Claims performance and governance across the Lloyd's market
Domain
Insurance / Reinsurance
Deliverable
dashboards & analysis
Required skills
Claims expertise, risk analysis, stakeholder management, data analysis, regulatory knowledge, change management
Preferred skills
Experience in delegated authority, knowledge of London and international insurance markets, ability to navigate complex stakeholder environments
Technologies
Claims data and management information systems
Responsibilities
Monitor claims performance and identify emerging risks, trends, and opportunities; Make balanced, risk-based judgements to support market performance; Build trusted relationships with senior stakeholders; Lead discussions on claims capabilities and governance; Assess compliance with Lloyd's Claims Principles and intervene where necessary; Use data to influence decision-making and drive improvement.
Seniority
Senior, hands-on IC