Associate Outside Property Claim Rep
Core
Investigate and document 1st party property claims, establish scope of damages, and apply coverage for building damages per policy terms.
Role type
Associate property claims adjuster (training program)
Builds
Property claim resolutions for residential and commercial customers
Domain
Insurance / Property Casualty
Required skills
Claim investigation, policy interpretation, damage estimation, customer communication, record keeping, physical inspection (climbing, carrying equipment), license acquisition
Preferred skills
Customer service experience, Microsoft Office proficiency, adaptability to AI/digital tools, conflict resolution
Technologies
Claims management systems, estimating software, Microsoft Office
Responsibilities
Review and investigate 1st party property claims under supervision, gather information from policyholders and third parties, analyze leases and contracts to determine coverage, establish accurate scope of damages, communicate with customers and stakeholders, maintain claim records, inspect dwellings and structures including roofs and attics, obtain required insurance licenses
Seniority
Entry-level, training program (9-12 months)