Lead, Application Support Engineer
Core
Senior application support engineer ensuring stability and reliability of complex investment management platforms, front-office systems, and back-office data automation for a global asset manager.
Role type
Senior IC application support engineer (financial services)
Builds
Investment management platforms, front-office systems, back-office data management and automation
Domain
Financial services / Fixed income / Investment management
Required skills
Application support, Incident and problem management, Linux/Windows troubleshooting, MS SQL Server, Enterprise Scheduling (Autosys), Cloud platforms (AWS/Azure), Python scripting, Monitoring and observability, Change management, Vendor management
Preferred skills
Trading lifecycle knowledge, Credit/Fixed Income markets, Atlassian suite (JIRA/Confluence), AI/ML workflows, Business intelligence (PowerBI)
Technologies
Autosys, AWS, Azure, MS SQL Server, Dynatrace, Grafana, CloudWatch, Python, JIRA, Confluence, PowerBI
Responsibilities
Provide application support for front and back office functions; Own operation, monitoring, and integrity of the technology platform; Provide triage and escalation support; Drive incident and problem management lifecycle; Implement and maintain monitoring and alerting; Own minor development tasks for bug fixes and enhancements; Interface with external vendors; Partner with development and testing teams.
Seniority
Senior, hands-on IC