Associate Customer Implementation Manager
Core
Associate Customer Implementation Manager for insurance brokers, configuring software and delivering consulting/training.
Role type
Associate IC implementation manager (professional services)
Builds
Insurance broker management system configurations and client onboarding
Domain
Insurance technology / Professional Services
Required skills
client service, project management, quality control, resource planning, business analysis, general accounting principles, software configuration
Preferred skills
insurance industry knowledge, software project management, PMP/PRINCE2/CMI/BCS certification
Technologies
Broker Management Systems, business support software
Responsibilities
Perform implementation and strategic consulting engagements, facilitate workshops to gather requirements, deliver client education, review existing client processes for optimization, configure core application to meet client needs, contribute to implementation methodologies
Seniority
Associate, entry-level IC