Conseillère/Conseiller accueil (F/H)
Core
Welcome and guide clients and prospects, provide first-level product information, and refer them to sales staff.
Role type
Front desk receptionist / customer service representative
Builds
Banking products and services for individuals, professionals, and businesses
Domain
Banking / Retail banking
Deliverable
product features
Required skills
Customer relationship management, sales of basic banking products, cash handling, ATM operation, client orientation
Preferred skills
Adaptability, teamwork, curiosity about market trends
Responsibilities
Welcome and listen to clients and prospects, ensure first-level information on products and services, refer clients to sales staff, sell current banking products, process counter operations and manage ATMs
Seniority
Entry-level