Senior Pension Administrator
Core
Implement training and development for Pension Administrators and authorize/quality mark work completed by the Pension Administration team.
Role type
Senior IC pension administrator (training & quality assurance)
Builds
Pension administration services and customer support
Domain
Financial services / Pensions
Required skills
Pensions administration experience, attention to detail, process adherence, customer service, numeracy, literacy, computer literacy
Preferred skills
None stated
Technologies
None stated
Responsibilities
Provide administration services to customers, complete and check casework, resolve customer enquiries, draft non-standard correspondence, perform and issue pension calculations, carry out projects and ad-hoc activities
Seniority
Senior, hands-on IC