Operational Controls Senior specialist
Core
Administer and perform first-level controls on the insurance portfolio lifecycle, ensuring compliance with internal procedures, product rules, and regulatory requirements (AML, FATCA/CRS).
Role type
Senior operational controls specialist (insurance portfolio administration)
Builds
Robust and reliable portfolio processes and data quality
Domain
Insurance / Financial Services
Deliverable
dashboards & analysis
Required skills
Portfolio administration, First-level controls, AML checks, FATCA/CRS compliance, Policy lifecycle management, Reconciliation, Claims processing, Excel, SQL
Preferred skills
Database literacy, Process improvement
Responsibilities
Perform first-level controls on new business, post-sales transactions, and claims; Execute AML checks and documentation review; Perform FATCA/CRS classifications; Monitor and resolve portfolio anomalies; Process and validate post-sales requests; Support claims processing quality checks; Contribute to process maintenance and reporting tools.