IT Project Manager (Consumer/ Corporate Banking Assisted Channels)
Core
Coach and mentor teams on Agile values, facilitate Scrum events, and support Product Owners to manage backlogs and maximize value in Consumer/Corporate Banking digital channels.
Role type
Senior IT Project Manager (Agile/Scrum)
Builds
Consumer Banking digital channels, Assisted Channels platforms, Branch Banking Systems, CRM, and Customer Service Channels
Domain
Banking / Financial Services / Digital Channels
Deliverable
product features
Required skills
Agile/Scrum facilitation, team coaching and mentoring, backlog management, cross-functional team leadership, stakeholder management, risk and issue management, change management
Preferred skills
Experience in Consumer/Corporate Banking channels, knowledge of Assisted Channels platforms, branch banking systems, CRM, or customer service channels
Technologies
Scrum, Agile
Responsibilities
Coach and mentor teams on Agile values and principles, Facilitate productive Scrum events including Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Reviews and Retrospectives, Support Product Owners to manage the backlog and maximise value for the team, Remove blockers and impede work progress, Collaborate with other Scrum Masters and stakeholders to improve and support the scaling of Agility within the bank, Foster a safe and trusting team environment
Seniority
Senior, hands-on IC