Senior Decisioning Architect
Core
Design and implement sophisticated Pega Customer Decisioning Hub solutions, including Next-Best-Action frameworks and real-time containers, to deliver personalized, compliant customer experiences at scale.
Role type
Senior hands-on IC Decisioning Architect
Builds
Robust decisioning solutions and Next-Best-Action frameworks for customer personalization
Domain
Financial services / Customer Decisioning / Personalization
Deliverable
production ML models
Required skills
Pega Customer Decisioning Hub, SQL, relational databases, decisioning best practices, GDPR/PECR compliance, incident investigation
Preferred skills
Pega Decisioning Consultant certification, Pega Certified System Architect certification
Technologies
Pega CDH, SQL
Responsibilities
Design and implement decisioning solutions, optimize Pega CDH capabilities, investigate incidents relating to discretionary customer contact, strengthen controls for customer communications
Seniority
Senior, hands-on IC