Agency Digital Platform, Principal
Core
Lead the design, delivery, and adoption of AI-powered solutions and digital platforms for Agency business, embedding a customer-first mindset to resolve issues and enhance the customer journey.
Role type
Principal AI Solution Architect & Agentic Engineer
Builds
LLM-powered applications, agentic workflows, production RAG solutions, and scalable digital platforms
Domain
Insurance / Financial Services / Artificial Intelligence
Deliverable
production ML models
Required skills
AI Solution Architecture, Agentic Engineering, LLM application development, RAG solution design, Python/backend services, API development, automated testing, system scalability, data privacy controls, stakeholder engagement, technical mentorship
Preferred skills
Experience in highly regulated industries, hands-on engineering capability, prototyping, code reviews
Technologies
LLMs, RAG, vector/hybrid retrieval, Python, APIs, workflow engines, GenAI, intelligent automation
Responsibilities
Lead end-to-end solution design for AI and agentic workflows; Build production RAG solutions covering ingestion, embeddings, and retrieval; Convert prototypes into secure, scalable production services; Define measurable acceptance criteria and build automated evaluation pipelines; Provide system support and BAU maintenance for existing applications; Control for data privacy, prompt-injection risks, and content safety; Translate business challenges into structured AI use cases; Mentor engineers on AI patterns and system design
Seniority
Principal, hands-on IC with strategic leadership