Web & CMS Associate
Core
Manage and improve CMS workflows, content publishing, and website operations for a multi-brand financial portfolio, ensuring accurate delivery of time-critical rate changes.
Role type
CMS Associate (Content & Operations)
Builds
Group websites across SME, Real Estate, and Personal banking segments
Domain
Financial Services / Digital Operations
Required skills
CMS management, content creation, media optimization, API understanding, quality assurance, analytics interpretation, SEO fundamentals, technical troubleshooting
Preferred skills
Umbraco experience, headless CMS knowledge, code literacy, automation experience
Technologies
Umbraco, APIs, Analytics tools, SEO tools
Responsibilities
Support accurate and timely publication of savings and mortgage rate changes; Manage day-to-day content creation and publishing through Umbraco; Prepare and optimize images and media for web use; Understand content flow from CMS to front ends via APIs; Apply quality assurance to content and releases; Coordinate website changes and prioritize time-critical updates; Investigate CMS and website issues; Monitor content freshness and consistency; Use analytics to recommend improvements; Support technical SEO and AI visibility improvements; Improve CMS processes and documentation.