Head of Platform & Product Delivery
Core
Lead the successful implementation of critical technology projects, platforms, and products across the business, shaping product roadmaps and ensuring delivery of innovative solutions.
Role type
Senior leadership platform and product delivery head
Builds
Large-scale system implementations, data platforms, AI-enabled products, and client-facing solutions
Domain
Insurance claims legal services / Regulated technology
Required skills
Large-scale technology programme delivery, regulated environment implementation, programme management and PMO governance, product management discipline, agile delivery methodologies, stakeholder management, quality assurance and release management
Preferred skills
Automated claims or case management platform implementation, data platform and business intelligence delivery, AI product delivery, digital transformation leadership, customer-centred design
Technologies
Case management systems, data platforms, HR systems, finance systems, CRM solutions, customer portals, system integrations, automated workflows, AI-enabled products
Responsibilities
Lead and develop the technology delivery function with strong PMO governance; Oversee major technology programmes and implementations; Own and manage platform and product roadmaps; Partner with senior stakeholders to prioritise features; Drive agile delivery practices; Act as the bridge between business and technology teams; Oversee quality assurance, testing, and release management; Track and report on product and programme performance
Seniority
Senior, strategic leadership