Claims BDX Technician
Core
Provide accurate and efficient technical and administrative support to the Claims function, focusing on the processing, validation, and management of claims bordereaux.
Role type
Claims Operations Technician (Data Processing)
Builds
Accurate claims records and data for financial settlements and reconciliation
Domain
Insurance / Claims Operations
Deliverable
dashboards & analysis
Required skills
Claims bordereaux processing, Microsoft Excel (data review/reconciliation), data validation, discrepancy investigation, financial data handling, stakeholder liaison, audit trail maintenance
Preferred skills
Insurance/claims/broking experience, high-volume transactional data experience
Responsibilities
Receive, review, and process claims bordereaux; Validate bordereaux information for completeness and accuracy; Identify and resolve missing or inconsistent claims data; Reconcile bordereaux against internal claims records; Monitor outstanding or overdue bordereaux; Manage and resolve internal and external queries; Liaise with Finance and IBA colleagues on financial transactions; Support the production of claims data and management reports; Assist with data-quality investigations; Work with stakeholders to improve BDX processes; Maintain documentation and audit trails; Meet service levels and processing deadlines.