MS Dynamics CRM 365 Field Service Expert (m/w/d)
Core
Designing and configuring Microsoft Dynamics 365 Field Service solutions for international service planning, resource management, and work order processes.
Role type
Senior IC Dynamics 365 Field Service Architect/Consultant
Builds
Service planning solutions, resource scheduling configurations, and predictive analytics for field service operations
Domain
Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM)
Required skills
Microsoft Dynamics 365 Field Service, Resource Scheduling Optimization (RSO), Microsoft Power Platform, System Integration, Predictive Analytics, Technical Architecture, Global Project Management
Preferred skills
Connected Field Service, Microsoft Dataverse, Azure-based solutions, Service Management, Data Quality Optimization
Technologies
Microsoft Dynamics 365, Power Apps, Power Automate, Dataverse, Azure, ERP systems
Responsibilities
Analyze existing service and scheduling processes, configure scheduling and resource planning functions, create technical specifications for system integrations, conduct architecture and design reviews, support testing and quality assurance activities, coordinate technical requirements with international stakeholders
Seniority
Senior, hands-on IC
