Client Service Manager
Core
Manage a portfolio of key clients, overseeing service charge accounts and factual findings assignments while driving growth opportunities.
Role type
Senior IC client service manager (accounting)
Builds
Bespoke support and advice for ambitious business owners, SMEs, and large corporations
Domain
Accounting / Service charge management
Deliverable
client delivery
Required skills
Portfolio management, client relationship management, billing and debt management, team coaching, practice management, strategic client planning, accounting review, MS Office (Excel)
Preferred skills
AAT/ACCA/ACA/QBE qualification, service charge accounting knowledge, ForSite software adoption
Responsibilities
Build strong client relationships through online and in-person engagement, identify growth opportunities within existing clients, coach and develop Senior and Executive Accountants, drive portfolio workflow and practice management, support strategic client planning, champion continuous improvement and efficiency
Seniority
Senior, hands-on IC with team leadership