Senior UX/ Experience Designer
Core
Lead UX/product design for PrudentialPeak®, a well-being and longevity portal for policyholders, translating customer needs and business priorities into accessible digital experiences.
Role type
Senior UX/Experience Designer (Product Design Lead)
Builds
PrudentialPeak® portal and related digital touchpoints for policyholders
Domain
Financial services / Insurance / Long-term care
Deliverable
product features
Required skills
Experience architecture, human-centered design, information architecture, user research, prototyping, wireframing, accessibility, agile methodologies, cross-functional collaboration
Preferred skills
Front-end development integration knowledge, consumer product experience in financial services
Technologies
None explicitly listed
Responsibilities
Translate customer needs and business priorities into design recommendations; Create information architecture, flows, and prototypes; Identify patterns across customer journeys to recommend improvements; Apply human-centered design to define problems and refine solutions; Facilitate cross-functional alignment sessions; Analyze existing experiences to identify friction points and accessibility gaps.
Seniority
Senior, hands-on IC with strategic thought partnership