Strategic Project Specialist, Operations
Core
Drive operational excellence and lead strategic system enhancement initiatives within a Hong Kong banking operations department.
Role type
Senior IC strategic project specialist (banking operations)
Builds
Operational transformation programs, workflow automation, and system upgrades for a leading international corporate & institutional bank.
Domain
Banking operations and digital transformation
Required skills
Project management, process optimization, workflow automation, stakeholder coordination, regulatory reporting, business continuity planning, change management, analytical problem-solving, Microsoft Office proficiency
Preferred skills
PMP certification, Agile/Waterfall/Hybrid methodologies, core banking systems knowledge, RPA experience, digital transformation experience, regional/Head Office stakeholder management
Technologies
Microsoft Office (Excel, PowerPoint, Word), RPA tools, Core banking systems
Responsibilities
Plan and implement branch-wide operational and system enhancement initiatives; Lead operations-related projects including process optimization and automation; Coordinate with Operations, IT, Business Units, and regional/head office stakeholders; Organize project meetings and prepare status reports; Support internal reviews of operational procedures and governance frameworks; Prepare operational reports for regulators and management; Provide operational support and training to branch users; Participate in business continuity planning and risk mitigation initiatives.
Seniority
Mid-to-Senior, hands-on IC