Associate/Senior Associate, Specialist, Business System, Consumer Banking
Core
Business analyst supporting Operation Model Transformation for card and unsecured loan products by bridging business requirements with technology solutions.
Role type
Senior IC business analyst (financial services)
Builds
End-to-end customer and employee journeys for card and loan products
Domain
Consumer Banking / Financial Services
Required skills
Business analysis, User Acceptance Testing (UAT), regulatory compliance knowledge, system process investigation, stakeholder collaboration, agile methodologies, project management tools
Preferred skills
JIRA, Confluence, parameter change management, risk mitigation
Technologies
JIRA, Confluence
Responsibilities
Lead and conduct User Acceptance Testing (UAT) for system enhancements; Investigate and resolve production incidents within SLAs; Collaborate with technology teams to translate business requirements into technical specifications; Support live verification activities for system changes; Develop and maintain critical system documentation.
Seniority
Senior, hands-on IC