CareerPlan

Associate/Senior Associate, Specialist, Business System, Consumer Banking

Hong Kong, Hong Kong, HKFull-time2026-10-26 → 2026-11-07

Core

Business analyst supporting Operation Model Transformation for card and unsecured loan products by bridging business requirements with technology solutions.

Role type

Senior IC business analyst (financial services)

Builds

End-to-end customer and employee journeys for card and loan products

Domain

Consumer Banking / Financial Services

Required skills

Business analysis, User Acceptance Testing (UAT), regulatory compliance knowledge, system process investigation, stakeholder collaboration, agile methodologies, project management tools

Preferred skills

JIRA, Confluence, parameter change management, risk mitigation

Technologies

JIRA, Confluence

Responsibilities

Lead and conduct User Acceptance Testing (UAT) for system enhancements; Investigate and resolve production incidents within SLAs; Collaborate with technology teams to translate business requirements into technical specifications; Support live verification activities for system changes; Develop and maintain critical system documentation.

Seniority

Senior, hands-on IC