Solution Architect - AI
Core
Lead the practical application of advanced AI technologies within the legal sector, designing custom agent workflows on the Salesforce platform and directing end-to-end implementation for clients.
Role type
Senior Solution Architect (AI & Salesforce)
Builds
Custom AI agent workflows and Litify AI implementations on the Salesforce framework
Domain
Legal Technology / Salesforce / Generative AI
Deliverable
production ML models
Required skills
Salesforce implementation, Salesforce Flows, AI agent design, LLM-based tools, prompt engineering, agent orchestration, Salesforce data model, Salesforce security architecture
Preferred skills
Legal operations platforms, law firm workflows (intake, matter management, billing, document generation), Salesforce certifications (AI Specialist, Administrator, Platform App Builder, Consultant)
Technologies
Salesforce, Litify AI, LLMs
Responsibilities
Demo Litify AI capabilities to clients and prospects, tailoring demonstrations to their specific legal workflows and use cases. Lead discovery sessions to solicit and document client requirements, translating them into detailed solution designs. Build and deploy custom AI agent workflows on Litify AI's Salesforce-based framework, owning configuration from design through go-live. Serve as the primary technical advisor to clients on Litify AI capabilities, best practices, and product roadmap. Work closely with your Project Manager to scope, plan, and deliver AI implementations on time and within budget. Partner across Sales, Engineering, and Customer Success to align on client needs, surface feedback, and drive successful outcomes across the full client journey. Define success metrics for each deployment and drive adoption to ensure clients realize measurable value. Document solution designs, configuration decisions, and implementation guides for client and internal use. Collaborate with Litify's product and engineering teams to surface client feedback and influence the AI roadmap.
Seniority
Senior, hands-on IC
