Director of Site Reliability Engineering
Core
Lead global site-reliability and production-engineering agenda for merchant acquiring and payment acceptance services across multiple regions, ensuring operational excellence and regulatory compliance.
Role type
Director of Site Reliability Engineering (Management)
Builds
Global SRE operating model, governance frameworks, and portfolio performance standards for payment services
Domain
Financial Services / Payment Processing / Site Reliability Engineering
Required skills
SRE practices, distributed system architecture, incident management, automation, AI governance, team leadership, regulatory compliance
Preferred skills
Merchant services domain expertise, multinational client support, reliability engineering practices
Technologies
CI/CD, observability tools, scripting languages, distributed systems
Responsibilities
Set global support and production-engineering strategy, establish portfolio-wide reliability standards, lead governance for material incidents, oversee portfolio controls for security and compliance, sponsor automation and toil reduction, align cross-functional teams, build high-performing global organization
Seniority
Director, strategic leadership & global operations
