Claims Technical Specialist - Workers Compensation
Core
Technical leadership role providing expert guidance, coaching, and strategic direction to a large Workers Compensation claims operation.
Role type
Senior IC technical specialist / Technical Advisor
Builds
Improved claim outcomes, technical consistency, and team capability across the claims function
Domain
Insurance / Workers Compensation
Deliverable
dashboards & analysis
Required skills
Workers Compensation claims expertise, complex/litigated claims experience, knowledge of Workers Compensation legislation, coaching and mentoring, stakeholder management, influence without authority, analytical problem-solving
Preferred skills
Legal professional background, Injury Management experience, Claims Strategy experience
Technologies
None stated
Responsibilities
Provide expert guidance on legislation, policy, and claims strategy; Support complex and litigated Workers Compensation matters; Deliver technical coaching, mentoring, and capability development; Facilitate onboarding and training programs; Partner with leaders to improve claim outcomes and technical consistency; Work with external legal providers and stakeholders; Support continuous improvement initiatives
Seniority
Senior, hands-on IC with strategic influence