Senior Experience Design Lead - Surety
Core
Lead a small team of designers and drive research and design for high-impact initiatives, including business transformation and AI-enabled capabilities integration, for commercial surety and construction services.
Role type
Senior IC experience design lead (strategy & team leadership)
Builds
Unified, inclusive, and valuable experiences for customers, agents, and employees within the One Surety Value Stream
Domain
Insurance (Property Casualty) + Experience Design
Required skills
Experience design strategy, User research, Information architecture, Interaction design, Service design, Accessibility (WCAG), Prototyping, AI-enabled product design, Design leadership, Agile methodology
Preferred skills
Figma, Design systems, Human-Centered Design Double Diamond, Workshop facilitation, Usability testing
Technologies
Figma, Axe, Screen readers, Claude Code, Claude Design
Responsibilities
Lead research and design of solutions for products and services; Plan and execute qualitative user research and usability testing; Guide collaborative activities with end users and technology partners; Mentor and coach XD team members; Ensure alignment with brand guidelines and accessibility standards; Manage multiple projects simultaneously.
Seniority
Senior, hands-on IC with team leadership
