(Senior) Technical Cloud Customer Success Engineer (all genders) – 100 % Remote
Core
Technical Cloud Customer Success Engineer supporting customers with cloud-native platform implementation, troubleshooting, and enablement.
Role type
Senior Technical Cloud Customer Success Engineer
Builds
Cloud and container-based platforms (e.g., Open Telekom Cloud, OpenStack)
Domain
Cloud computing, Cloud-native technologies, System Design
Required skills
Cloud and Cloud-Native technologies, System Design and Architecture, Kubernetes, Infrastructure as Code (Terraform), Deployment tools (Helm), GitOps (ArgoCD/Flux), Technical consulting, Troubleshooting and analysis, Workshop facilitation, Content creation
Preferred skills
GitOps (ArgoCD/Flux)
Technologies
Open Telekom Cloud, OpenStack, Kubernetes, Terraform, Helm, ArgoCD, Flux
Responsibilities
Provide technical consulting on cloud adoption and operations; Perform troubleshooting and root cause analysis; Facilitate workshops and training sessions; Create reproducible reference setups; Coordinate with cloud provider partners; Generate technical content (blogs, how-tos); Provide feedback to product and engineering teams; Monitor market and technology trends
Seniority
Senior, hands-on IC
