Manager, Branch Management (Operational Risk)
Core
Manage operational risk for a network of 70+ branches across Hong Kong, Macau, and Mainland China, focusing on risk tools, incident reporting, and control gap rectification.
Role type
Manager, Operational Risk (Branch Management)
Builds
Operational risk frameworks, incident reporting systems, and control self-assessment processes for branch operations.
Domain
Banking / Financial Services / Operational Risk
Required skills
Operational risk management frameworks, banking regulations, compliance standards, internal control requirements, risk tool implementation, incident investigation, workflow design, incentive scheme drafting
Preferred skills
None stated
Technologies
Operational Risk Incidents (ORI) reporting, Key Risk Indicators (KRI), Key Mitigation Measures (KMM), Control Self-Assessments (CSA), MS Office
Responsibilities
Plan and execute training programs for the department; Monitor departmental operational risk management matters; Oversee and implement risk tools including ORI reporting, KRI/KMM, and CSA; Identify potential operational risks and propose mitigation plans; Handle staff case investigation and reporting for complaints and operational incidents; Participate in workflow design, guideline preparation, and system enhancement; Assist in drafting and refining staff incentive schemes and performance recognition programs.
Seniority
Manager, hands-on IC