Expert Run Excellence & Governance – COO Business Banking (w/m/d)
Core
Drive operational excellence, digitalization, and AI integration to transform end-to-end processes in Business Banking operations.
Role type
Senior Operations Transformation & Governance Lead
Builds
Optimized operational processes, automated workflows, and scalable solutions for Business Banking
Domain
Banking / Operations / Governance / Digital Transformation
Required skills
Process optimization, Change management, Stakeholder management, Regulatory compliance, Project management, Data analysis, AI integration, Digitalization, Risk management, Reporting
Preferred skills
Business Process Modelling, Audit experience, Cross-functional collaboration, Strategic planning
Technologies
AI tools, Digitalization platforms, Process modeling software
Responsibilities
Analyze and optimize end-to-end operational processes for quality and efficiency, Identify and implement automation and digitalization initiatives, Coordinate stakeholder requirements and translate them into actionable improvements, Ensure operational readiness for new products and features, Develop management reporting and KPIs for performance tracking, Oversee governance, risk, and compliance matters across the organization
Seniority
Senior, hands-on IC
