Claims Adjuster II, Field Property - National Catastrophe
Core
Field-based property claims adjuster responding to major disaster events (hurricanes, tornadoes, wildfires, floods) to assess damage, evaluate coverage, and guide policyholders through recovery.
Role type
Senior IC field property claims adjuster (catastrophe)
Builds
Property damage assessments and claim resolutions for individuals, families, and communities affected by natural disasters
Domain
Insurance / Property & Casualty / Catastrophe Response
Required skills
On-site property inspection, damage assessment, policy coverage determination, claim lifecycle management, Xactimate proficiency, ladder carrying/roof inspection, complex claim resolution, regulatory compliance
Preferred skills
Catastrophe (CAT) environment experience, high-volume claim management, independent field work, emotional intelligence, high-stress customer service
Technologies
Xactimate
Responsibilities
Conduct on-site property inspections and damage assessments in catastrophe zones; Investigate and resolve moderate to complex property claims from start to finish; Determine policy coverage and prepare estimates; Own the full lifecycle of claims including reserving and documentation; Partner with internal teams for fraud/subrogation; Provide proactive updates to customers throughout the claims process
Seniority
Senior, hands-on IC