Senior Field Service Engineer, Gateway Operations & Engineering Field Service
Core
Senior Field Service Engineer responsible for end-to-end technical execution, sustainment, and optimization of SES gateway and Tier-1 customer ground systems globally.
Role type
Senior hands-on IC field service engineer (satellite ground systems)
Builds
Satellite gateway stations, Tier-1 customer terminals, and ground infrastructure
Domain
Satellite communications and telecommunications
Deliverable
physical/clinical work
Required skills
Satellite terminal system design and deployment, RF systems, baseband systems, network management platforms, advanced troubleshooting, root cause analysis, site survey design, risk assessment, high-availability system support, cross-functional collaboration, technical mentoring
Preferred skills
VSAT and Ka-Band experience, IP routing and networking, scripting or software tools
Technologies
RF systems, baseband systems, network management platforms, MS Office
Responsibilities
Lead complex installation, commissioning, and upgrade activities for gateway stations and customer terminals; Act as senior technical authority on-site for real-time engineering decisions; Execute site surveys and produce design input and risk assessments; Perform advanced troubleshooting of satellite and ground system anomalies; Provide Tier-3 field engineering support during outages and critical issues; Drive stabilization and recovery for high-availability systems; Develop and refine field engineering procedures and operational documentation; Mentor junior engineers on best practices and troubleshooting approaches.
Seniority
Senior, hands-on IC
