Major Case Specialist - Auto Liability
Core
Investigate, evaluate, reserve, negotiate, and resolve complex, high-exposure, and highest-severity auto liability injury and property damage claims.
Role type
Senior IC major case specialist (auto liability)
Builds
Resolved claims and litigation outcomes for high-severity auto liability cases
Domain
Insurance / Property Casualty / Auto Liability
Deliverable
client delivery
Required skills
complex claim investigation, liability assessment, damage estimation, coverage dispute resolution, litigation management, negotiation, strategic settlement, policy interpretation, state/federal insurance regulations
Preferred skills
advanced claims management software, enterprise technology systems, AI tool adaptation, report presentation, cross-functional coordination
Technologies
claims management software, estimating software, Microsoft Office, enterprise technology systems, AI tools
Responsibilities
Manage active caseload of complex injury/property damage claims from first notice of loss through resolution; Conduct detailed investigations to gather evidence and establish reserves; Engage in negotiations with claimants and legal representatives; Partner with counsel to execute litigation management strategies; Prepare detailed reports on claim status and trends; Maintain accurate records of claim activities; Identify areas for process improvement.
Seniority
Senior, hands-on IC