Senior Manager, Group Digital Platforms (E-Commerce)
Core
Lead the design, development, and delivery of digital product platforms and technologies to fulfill business objectives across FWD Group's insurance markets.
Role type
Senior Manager, Group Digital Platforms (E-Commerce)
Builds
Customer website platforms, customer servicing digital dashboards, and regional digital platform solutions.
Domain
Insurance / InsurTech / Fintech / E-Commerce
Required skills
Product management, Agile/Scrum leadership, Digital platform architecture, Stakeholder engagement, Design thinking, Business acumen, Roadmap planning, Team mentoring, DevOps/Cloud/Microservices knowledge, UX/UI collaboration
Preferred skills
eCommerce/InsurTech/Fintech/Start-up experience, Financial services background (6+ years), Experience with JIRA, Data-driven approach, Emerging technologies adoption
Technologies
JIRA, Cloud, Microservices, Mobile development, DevOps, Analytics
Responsibilities
Lead workstreams for customer website and servicing dashboards, Define and drive digital platform roadmaps, Extract business priorities and translate to technical specs, Engage with country business unit and senior stakeholders, Coach Agile practices and mentor team members, Collaborate with developers and QA teams, Assess user feedback for optimizations, Apply design thinking methodologies, Ensure scalability and reliability of platforms.
Seniority
Senior Manager, hands-on IC with leadership responsibilities