Major Case Specialist General Liability
Core
Investigate, evaluate, reserve, negotiate, and resolve the most complex, high-exposure, and highest-severity injury and/or property damage claims.
Role type
Senior IC major case specialist (general liability)
Builds
Resolved complex claims and litigation outcomes
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
complex claim investigation, liability assessment, reserve establishment, negotiation, litigation management, coverage analysis, regulatory compliance, advanced claims software proficiency
Preferred skills
AI tool adaptation, strategic resolution planning, stakeholder relationship management, conflict resolution
Technologies
claims management and estimating software, Microsoft Office, enterprise technology systems
Responsibilities
Manage active caseload of complex injury and property damage claims from first notice of loss through resolution; Conduct detailed investigations to gather evidence and assess liability; Engage in negotiations with claimants and legal representatives; Partner with Counsel to develop and execute litigation management strategies; Prepare detailed reports on claim status and trends; Maintain accurate records of all claim activities.
Seniority
Senior, hands-on IC