CareerPlan

Production Support Engineer

Chicago, IL, USFull-time2026-10-15 → 2026-11-09

Core

Senior Equities Production Support Engineer supporting critical front-office trading, research, and risk platforms for a systematic hedge fund.

Role type

Senior IC production support engineer (equities)

Builds

Trading lifecycle platforms, risk reporting, and research tools

Domain

Financial services / Equities trading

Required skills

Equities trading lifecycle knowledge, OMS/EMS platform experience (FlexTrade, Triton, SpiderRock), Python scripting, PowerShell scripting, SQL, Linux/Windows administration, AWS, Kubernetes, FIX connectivity, market data systems, monitoring tools (Geneos, Zabbix), complex incident troubleshooting

Preferred skills

AI and workflow optimization experience, cross-regional support rotation experience

Technologies

Python, PowerShell, SQL, FlexTrade, Triton, SpiderRock, Linux, Windows, AWS, Kubernetes, Geneos, Zabbix, FIX

Responsibilities

Partner with Portfolio Managers, Traders, and Analysts to support trading, PnL, risk, reporting, and research platforms; Own stability, performance, and reliability of front-to-back equities trading systems; Lead investigation and resolution of complex production incidents; Identify opportunities for automation and process improvement; Build tooling and enhancements; Monitor platform health and capacity; Collaborate with global engineering teams and external vendors; Maintain documentation across trade flows and production processes; Participate in on-call and cross-regional support rotations