Investor Relations Supervisor
Core
Supervise daily deliverables, checks, and controls for the Fund Administration team, ensuring SLA compliance and client correspondence management.
Role type
Senior IC investor relations supervisor (fund administration)
Builds
Seamless client experience for hedge funds and alternative assets
Domain
Financial services / Asset servicing
Required skills
Team supervision, SLA monitoring, client correspondence management, risk control, process improvement, cross-functional collaboration, training and coaching, board pack review, fund setup checklists
Preferred skills
Strategic thinking, data literacy, AI and digital tool usage, resilience, emotional intelligence
Technologies
ATLAS, Moxie, Microsoft Office
Responsibilities
Supervise team daily deliverables and controls, liaise with IR Senior Administrators, monitor client correspondence and queues, compile team statistics, coach team members, participate in leadership meetings, host client and trustee visits, perform Board Pack reviews and Fund Setups, act as point of contact for urgent queries, manage risk control within the team
Seniority
Senior, hands-on IC