CareerPlan

Sr Director, Information Systems

Hartford, CT, USFull-time$150k–$248k2026-10-15 → 2026-11-09

Core

Lead engineering transformation, portfolio modernization, and technology operations for Business Insurance Technology, acting as a change catalyst to unify delivery practices and leverage AI.

Role type

Sr Director, Engineering and Operations Effectiveness

Builds

Unified engagement model, demand intake pipeline, vendor contract strategy, and delivery center of excellence

Domain

Insurance / Technology Operations / Engineering Transformation

Required skills

Strategic planning, vendor management, change management, stakeholder engagement, team leadership, budget management, AI integration, demand prioritization, operational metrics governance

Preferred skills

Influence without authority, cross-organizational forum facilitation, operating model standardization

Technologies

AI, Managed Services, Enterprise Systems

Responsibilities

Own EXO's Unified Engagement Model across stakeholder groups and functional portfolio; Own emerging demand end to end as single source of truth; Own EXO vendor and technology contract management; Build and lead the EXO delivery center of excellence; Own EXO metrics and reporting for partners and stakeholders; Lead the Delivery Lead team

Seniority

Senior, hands-on IC with strategic leadership