Sr Director, Information Systems
Core
Lead engineering transformation, portfolio modernization, and technology operations for Business Insurance Technology, acting as a change catalyst to unify delivery practices and leverage AI.
Role type
Sr Director, Engineering and Operations Effectiveness
Builds
Unified engagement model, demand intake pipeline, vendor contract strategy, and delivery center of excellence
Domain
Insurance / Technology Operations / Engineering Transformation
Required skills
Strategic planning, vendor management, change management, stakeholder engagement, team leadership, budget management, AI integration, demand prioritization, operational metrics governance
Preferred skills
Influence without authority, cross-organizational forum facilitation, operating model standardization
Technologies
AI, Managed Services, Enterprise Systems
Responsibilities
Own EXO's Unified Engagement Model across stakeholder groups and functional portfolio; Own emerging demand end to end as single source of truth; Own EXO vendor and technology contract management; Build and lead the EXO delivery center of excellence; Own EXO metrics and reporting for partners and stakeholders; Lead the Delivery Lead team
Seniority
Senior, hands-on IC with strategic leadership