Quality Assurance Manager- Insurance
Core
Own the overall quality strategy and champion the shift toward AI-powered testing to modernize how quality and testing are done across the business.
Role type
Senior IC Quality Assurance Manager (Insurance)
Builds
Reusable test assets, automation standards, and continuous testing practices for core insurance processes.
Domain
Insurance technology and AI-driven testing
Deliverable
production ML models
Required skills
Quality strategy design, AI-powered testing, automation framework design, CI/CD integration, stakeholder management, regulatory compliance, team mentorship
Preferred skills
AI-enabled testing concepts (defect prediction, self-healing automation), Chinese/Mandarin fluency
Technologies
AI/ML tools for testing, automation frameworks, CI/CD pipelines
Responsibilities
Decide 'ready to ship' criteria and keep delivery teams accountable; bring in AI and machine-learning-based tools to speed up test creation; build reusable test assets and automation standards; work with product owners and engineering teams to ensure requirements are testable; focus testing on policy administration, claims, underwriting, billing, renewals, and customer servicing; align testing with regulatory and audit expectations; track and report on quality indicators; mentor testers and automation specialists.
