Director of Product - Marketplace Policy
Core
Define strategy and build intelligent decision systems for marketplace risk, policy abuse, and transaction risk to balance buyer/seller experience with business growth.
Role type
Director, Marketplace Policy (Strategy & Systems)
Builds
Marketplace policy decision architecture, risk control systems, and fraud/abuse detection frameworks
Domain
Live event ticketing marketplace, risk management, machine learning
Deliverable
production ML models
Required skills
Strategic planning, product architecture, machine learning strategy, risk modeling, data-driven decision making, stakeholder management, financial performance analysis, system design, policy governance, cross-functional leadership
Preferred skills
Experience in marketplace dynamics, fraud detection, real-time decisioning, economic tradeoff analysis
Technologies
Machine learning, data systems, configurable risk controls
Responsibilities
Define long-term strategy and roadmap for marketplace policy; Establish decision frameworks balancing buyer/seller outcomes and risk; Partner with Engineering/Data Science to build ML-driven decision systems; Create precise risk controls and early-warning mechanisms; Ensure transparency in buyer/seller responsibility attribution
Seniority
Director, strategic leadership
