Deputy/ Anti-Fraud Manager (Customer Education and Promotion)
Core
Analyze fraud trends and lead internal/external anti-fraud publicity and education initiatives.
Role type
Manager, Anti-Fraud Customer Education and Promotion
Builds
Anti-fraud awareness campaigns and educational programs
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Fraud trend analysis, Publicity and education planning, Partner liaison, Cross-functional collaboration, Presentation skills, Data synthesis
Preferred skills
Banking experience, Publicity/education experience
Technologies
PowerPoint, Microsoft Excel, Microsoft Word
Responsibilities
Collect and synthesize data to monitor fraud trends, Formulate and track anti-fraud education plans, Coordinate with partners to promote initiatives, Liaise with frontline, police, and authorities on anti-fraud matters
