Head of Card Customer Analytics & AI Enablement-Executive Director
Core
Design and implement AI/ML solutions to shape product strategy, customer experience, and competitive positioning for JPMorganChase's Card portfolio.
Role type
Executive Director (Head of Card Customer Analytics & AI Enablement)
Builds
AI and analytics solutions for product strategy, customer experience, and competitive intelligence
Domain
Financial Services / Card Business / AI & Machine Learning
Deliverable
production ML models
Required skills
AI/ML strategy, GenAI and agentic AI patterns, Python/R, modern data platforms (Snowflake/Databricks), causal inference, A/B testing, team leadership, technical-business translation
Preferred skills
Card/lending/payments analytics, competitive intelligence, data architecture, MLOps, responsible AI, Agile delivery