Fund Order Services, Client Solutions Officer
Core
Translate future-state service requirements into testable specifications, partner with development teams, lead rigorous testing, and support technology-enabled service delivery in production.
Role type
Senior IC operations professional (requirements & testing)
Builds
Fund order services and automated transaction processing workflows
Domain
Financial services / Fund operations
Required skills
requirements translation, test strategy design, UAT execution, defect management, production support, root cause analysis, stakeholder partnership, process flow mapping, exception handling, automation implementation
Preferred skills
fund recordkeeping technology, workflow tools, data analysis, production monitoring, incident triage, service management, technology control practices
Technologies
automated testing frameworks, AI tools, integrated platforms, workflow tools
Responsibilities
Translate operating models and controls into complete business requirements; Create risk-based test strategies and execute UAT, regression, and integration testing; Validate production setup, monitoring, and recovery procedures before launch; Diagnose production issues and drive defects to verified closure; Oversee health of automated services and partner on root cause resolution
Seniority
Senior, hands-on IC