CareerPlan

(Senior) Customer Analytics & Data Science Manager (AI & Modeling)

Hong Kong, Hong Kong, HKFull-time2026-08-22 → 2026-11-07

Core

Develop strategic AI solutions and actionable recommendations for the personal banking business using Generative AI, Reinforcement Learning, and Machine Learning.

Role type

Senior Customer Analytics & Data Science Manager (AI & Modeling)

Builds

AI-powered targeting strategies and business solutions for personal banking

Domain

Banking / Financial Services / FinTech

Deliverable

production ML models

Required skills

Generative AI, Reinforcement Learning, Machine Learning, RAG, LLM fine-tuning, embedding techniques, search engine systems, recommendation systems, risk and control governance

Preferred skills

Banking/FinTech industry experience, Mandarin language proficiency

Technologies

Generative AI, Reinforcement Learning, RAG, LLMs

Responsibilities

Explore and create strategic solutions leveraging emerging AI technologies; Collaborate with cross-functional teams to translate business needs into technical solutions; Develop and refine AI models to meet business objectives and regulatory requirements; Identify and evaluate suitable AI vendors for specific use cases; Proactively identify new business opportunities powered by AI technology advancements

Seniority

Senior, hands-on IC with management responsibilities