Cyber Incident Manager
Core
Coordinate and manage cyber incidents from initial notification through to resolution, acting as the central point of contact for clients and stakeholders.
Role type
Senior IC Cyber Incident Manager (Project Coordination & Stakeholder Management)
Builds
Incident response plans, client communication updates, and post-incident reports
Domain
Cybersecurity / Risk Management / Professional Services
Deliverable
client delivery
Required skills
Incident management, stakeholder management, project coordination, decision-making, communication, report writing, risk assessment, prioritization, client service
Preferred skills
Experience in insurance, legal, technology, or risk-related industries; cybersecurity knowledge
Technologies
None stated
Responsibilities
Manage cyber incidents from triage through to resolution; Act as the primary point of contact for clients during an incident; Coordinate technical specialists, investigators, and support teams; Lead incident calls and stakeholder meetings; Manage action plans, timelines, priorities, and deliverables; Provide regular updates to clients, insurers, legal counsel, and internal stakeholders; Translate technical information into clear business-focused communication; Work closely with executives and senior leaders to support decision making; Maintain incident records, reports, and documentation; Support lessons learned and continuous improvement activities; Identify risks, issues, and opportunities for improvement throughout the incident lifecycle
Seniority
Senior, hands-on IC
