Conseiller clientèle bancaire en ligne H/F
Core
Handle incoming calls from individual customers and prospects to process account modifications, renewals, insurance subscriptions, and assist with digital autonomy.
Role type
Customer service representative (banking)
Builds
Banking products and services (savings, loans, insurance)
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Customer relationship management, risk assessment, commercial sales, digital assistance, regulatory compliance
Preferred skills
Prior experience in banking or commercial roles
Responsibilities
Answering customer calls, processing transaction requests, evaluating customer risk, managing support numbers, commercial follow-ups, selling banking products
Seniority
Entry-level to Junior