Customer Service Manager
Core
Lead, mentor, and develop a team of underwriters while overseeing the underwriting of complex or high-value accounts for Aon's K&K Insurance group Mass Merchandising business group.
Role type
Senior IC underwriting team lead
Builds
Underwriting strategies, policies, and procedures for insurance accounts
Domain
Insurance / Risk Management
Required skills
Leadership, underwriting, risk selection, regulatory compliance, client presentation, strategy development, hiring, portfolio monitoring
Preferred skills
P&C license, Microsoft Office proficiency, multi-tasking, time management
Technologies
Microsoft Office suite
Responsibilities
Lead, mentor, and develop a team of underwriters; Conduct interviewing/hiring potential candidates; Oversee the underwriting of complex or high-value accounts; Develop and implement underwriting strategies, policies, and procedures; Monitor portfolio performance and recommend corrective actions; Collaborate with sales, claims, and product development teams; Review and approve underwriting decisions that exceed team members' authority limits.
Seniority
Senior, hands-on IC