Full Stack Developer – Service Desk
Core
Full Stack Developer supporting a fintech production platform by resolving incidents, fixing backend/frontend errors, and maintaining integrations.
Role type
Service Desk Full Stack Developer
Builds
Production platform stability for a US fintech lending and mortgages client
Domain
Fintech / Lending / Mortgages
Required skills
React, JavaScript/TypeScript, Node.js, AWS Serverless (DynamoDB, Lambda, Serverless Framework, CloudWatch, Cognito), REST APIs, webhooks, Git, production debugging, log analysis
Preferred skills
Financial sector experience, large-scale project experience, unit testing (Jest), Service Desk or production on-call experience
Technologies
React, Node.js, AWS, DynamoDB, Lambda, Serverless Framework, CloudWatch, Cognito, Jest
Responsibilities
Resolve production errors by editing data in DynamoDB, adjusting Lambdas and APIs, and reprocessing failed calls or integrations; Triage and prioritize assigned dashboard tickets; Diagnose, resolve, or escalate backend and frontend incidents with root cause documentation; Analyze CloudWatch logs and metrics to detect and correct unwanted behaviors; Follow up and resolve issues in third-party APIs and webhooks; Keep supervisors and the team informed of incident status