Delivery AI Product Analyst, Merch AI, United States - X Delivery
Core
Deliver, implement, and support BCG's client-facing retail apps and agents, optimizing process and impact through tool configuration and data management.
Role type
Delivery AI Product Analyst (Merch AI)
Builds
Retail merchandizing apps and AI agents for BCG clients
Domain
Retail / E-commerce / AI / Data Science
Deliverable
production ML models | product features
Required skills
AI and data science practical application, B2B app deployment, client delivery ownership, complex issue resolution, data structure analysis, process change management, technical troubleshooting, quality control testing, project tracking
Preferred skills
Brick-and-mortar and e-commerce retail experience, merchandising, pricing, analytics
Technologies
Cloud platforms, applications, analytics, AI agents
Responsibilities
Gather requirements from internal and external clients, advise on best practice usage and configuration, coordinate data sourcing and client infosec processes, oversee application deployment and configuration, train client end users, diagnose and resolve technical and non-technical problems, develop user guides, document and monitor bugs and issues, track project progress against KPIs, provide product feedback to engineering teams
Seniority
Mid-level, hands-on IC
